FAQs

1Our small print is BIG
Prices include all materials needed
No enrolment fee
No single supplement charged
Accommodation prices are calculated on a daily basis, so you can choose to stay as long as you want
Courses and activities are run even if only one person is booked (unless otherwise stated)
2How do I book?

To secure a space, please complete our on-line form and pay a €150 deposit per week, per person (a link to our e-shop, where you can pay with a credit or debit card, will be shown once the form is submitted).

Once you have booked we’ll send you an invoice displaying the total cost of your holiday and we’ll also make reservations for your accommodation, transfers and any other extra activities you might have booked!

You can also choose to pay the deposit in these different ways:

Via Transferwise, using this link. You can make payments through Transferwise with Euros and British Pounds. For other currencies, you can check this.

Via Bank transfer to one of these two bank accounts:


Spanish account (€150):
Name: Ana Rodriguez Garcia
Bank: Santander
SWIFT/BIC: BSCH ESMM XXX
IBAN: ES41 0049 5257 5321 9501 4331
Address: Travesia de Panes, 57
City: Panes, Peñamellera Baja, Asturias
Post Code: 33570
[From Spain: 0049 5257 53 2195014331]


UK account (please check the exact amount of equivalent £s on this link to the Transferwise website):
Name: Ana Rodriguez-Garcia
Bank: Santander
Address: 2 Triton Square, Regent's Place
City: London
Post Code: NW1 3AN
Sort Code: 09-01-32
Acc. No.: 50611481

If you have any questions at any point, don’t hesitate to get in touch. Otherwise, we'll get in touch to let you know when we receive your details and payment!

3How to pay for your course, accommodation, etc.

The full price of the course will be due 60 days prior the course start date. If you book less than 60 days in advance don’t worry. We’ll give you further instructions via e-mail as soon as we receive your enrolment form and deposit payment.
You will be able to pay with a credit or debit card, or via bank transfer (directly to one of our accounts listed in FAQ 2 above, or using TransferWise).

4Cancellation Policy

Once you have paid the deposit, we will accept your cancellation if you contact us via e-mail. The amount we will be able to refund will depend on how early you are able to contact us. If you contact us:

More than 60 days prior to the course start date, we will be able to refund all the money you have paid, except €60 :-)
Between 60 and 30 days prior to the course start date, we will be able to refund all the money you have paid, except the €150 deposit :-|
Unfortunately, if you notify us with less than 30 days of the course start date or have to cancel after the course has started, we will not be able to refund any money :-(
5Level of Spanish

We cater for all levels of Spanish… just not at the same time! We’re a small school so we normally run a couple of different levels each week. If you’re not an absolute beginner, we’ll send you our level test after you book so we can plan for your course.

6Level of difficulty of walks

​We adapt the walks to the level of fitness and ability of the group, so ​that shouldn't be a problem! If you have any health issues we ask you to let our guide know in confidence before you do the first walk.
The area is mountainous and although we do have a range of flatter coastal and riverside walks, you can expect some steep bits… or very steep ones if you’re up for it!

7How does a family stay work?

If you book a family stay on a bed & breakfast basis, the family will provide your breakfast and that you’ll have access to the kitchen to cook your own food for the rest of the meals. If the family is able to and you want them to provide any more meals, you can pay for them at the end of the week in the school.
If you prefer to stay on a half-board basis, the family will provide you with breakfast and dinner. Please note Spanish meal times might differ quite a lot from your normal customs. Having dinner around 21.00 is the norm here!
Whatever basis you book in, it will give you access to laundry facilities.

We don't generally recommend absolute beginners to stay with a family. It's not a problem as we'd always be to hand to sort out any major communication breakdowns, but it is quite tough on you! Lessons and walks are in Spanish, so you get plenty of exposure to the language during the day. Also, hardly no English is spoken in the village. However, it is true that this option would give you a more "real" taste of Spain, so taking this into consideration, it's totally up to you!

8How do I get to the school?

Our closest international airport is Santander (at a 45-minute drive from Panes). We also provide a transfer service from Bilbao and Asturias airports (around 2 hours’ drive). You can check available national and international connections here.

There are public transport links to Panes from all three airports:

You can check bus services from Bilbao, Oviedo and Santander to Unquera (which is only 10k from Panes) here.
For direct buses from Santander to Panes, please check this link.​

You can get to Torrelavega from all major Spanish cities via train.

Santander, Gijón and Bilbao are international ferry destinations too.

These are the prices of the transfer service:

destination single return distance
Santander 60€ 120€ 80 kms
Torrelavega 48€ 96€ 55 kms
Panes-Unquera 12€ 24€ 10 kms
Bilbao/Asturias 120€ 240€ 170 kms
9What can I do in my free time in Panes and the area?
You can check out some options here.
10 What’s the class size?

Our classes are a maximum of 6 people, but the average number of students per class is 3. Up to two groups can go together on the walks or other activities.

11What's your closest airport?

Our closest international airport is Santander (at a 45-minute drive from Panes). Please see Q8 above for further information on how to get here!

12When do I need to get there to start my course?
Intensive courses start every Monday, so we recommend you get here the Sunday before at the latest. This way you won't miss a thing! We normally get started at 9.00am, but you will receive detailed instructions a couple of days before get here.
Intensive courses can be held for as many weeks as you want to.

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